DoorDash does not have your most current email address on file. Please check any other email addresses you may have used to sign up for DoorDash, or reach out to DoorDash to update your email. The email address associated with your DoorDash account is incorrect, missing, or unable to receive mail. DoorDash has chosen to postal deliver forms to you.Horror stories about DoorDash delivery workers are piling up. Cindy Orozco didn’t expect to be punched in the head by a delivery worker when she arrived at her job at Good Pizza in Los Angeles ...3. DoorDash Delivery Scam. Here’s a more sinister and dangerous scam that involves a fake DoorDash delivery at your door. A woman in Ohio reported a suspicious group who came to her house for a DoorDash delivery. One individual claimed to have her order. The homeowner didn’t buy anything from DoorDash though.For Website users: 1. Click on the menu icon (3 stacked lines) 2. Click on Credits and Gift Card. 3. Confirmation: You will be able to see the total amount of DoorDash credits left. If you are getting an “invalid card” message, please double check your card number and pin to make sure you are entering the correct card info.If you've been charged with an incorrect, missing or wrong item, but it's not your fault, you can create a DoorDash dispute on the Merchant Portal. Depending on the type of issue, DoorDash may charge 25% to 100% of an applicable item's costs, including tax, and subtracting commission paid. Avoiding these errors can improve your customer experience.Sep 13, 2022 · It's tax time, and you didn't track your miles as an independent contractor delivering for Doordash, Grubhub, Uber Eats, Instacart, or others. Is it time to panic? Maybe you didn't know or think you needed to. Or perhaps you didn't realize you CAN claim your miles even when taking a standard deduction. All you know is… that's a lot of taxes ... original story 12/11/2020 2:05 PM. A DoorDash driver has been sacked after she confronted a CVS manager at work for allegedly claiming she never received her food. The incident, which occurred in ...The forms are filed with the U.S. Internal Revenue Service (IRS) and, if required, state tax departments. A 1099-NEC form summarizes Dashers' earnings as independent contractors in the US. It’s provided to you and the IRS, as well as some US states, if you earn $600 or more in 2022. If you're a Dasher, you’ll need this form to file your taxes.Ask a question... End of Search Dialog. Have a delivery issue? Get fast resolutions with our automated help system.DoorDash does not track its drivers’ mileage. However, your DoorDash application may give you an estimate of the miles covered. Even still, the IRS does not accept these figures. However, there are other ways you can monitor your mileage and use the records to receive various tax deductions when filing your taxes. 9.4.Doordash came to BBB’s attention in November 2015. A review of the company was done in January 2022. ... In June I realized they had never used it as they didn't know how, but had created a ...Restart the device. Press and hold both the Sleep/Wake button and the Volume down button until the red slider appears. Drag the slider from left to right to turn the device off. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo. This means the phone is powering back on. A DoorDash spokesperson allegedly clarified that the claims made in the video are false. On the other hand, this information was completely unconfirmed. But Newsweek later wrote that they contacted a DoorDash spokesperson, who literally stated: “The claims made in the video are false. The Dasher was removed for violating our policies – not ...Attracting more than 2.8 million views in three days, it shows a pile of orders supposedly being ignored by DoorDash drivers because the customers didn’t include a tip on their orders. “These ...We didn’t need to hand it to someone. I can’t find that anywhere in the guidelines. They ended up disconnecting the call on me. Against my better judgement, I left the order at the door. TLDR: Don’t scan the ID unless the customer hands it to you directly. If you do, you can’t cancel the order. You didn't enter into a contract with Door dash, you entered into a contract with McAllister's, who then subcontracted doordash. Their decision to subcontract is their problem to deal with, and the angry customer is also their problem to deal with. The dumbass company is actively causing a situation that they cannot control.On iOS, you can open the DoorDash app, click into Orders → Order History to see the receipt, refunded amount and refund issue date for the order. On Web, you can visit DoorDash.com, click the three lines on the left corner of the homepage and click into Orders. In Orders, you see your Order History and by clicking into the specific Restaurant ... Legitimate Doordash notifications will come from a valid @doordash.com or @trycaviar.com email address (example - “ [email protected] ” or “ [email protected] "). If you believe you received this notification but didn’t try to sign into Doordash on a new device, you should access your account and change your password immediately. We ...Aug 3, 2022 · A DoorDash spokesperson allegedly clarified that the claims made in the video are false. On the other hand, this information was completely unconfirmed. But Newsweek later wrote that they contacted a DoorDash spokesperson, who literally stated: “The claims made in the video are false. The Dasher was removed for violating our policies – not ... Doordash deactivated me for "suspicious activity" during my Thanksgiving dash but didn't specify. I appealed but asked for clarification on what I had done. They denied my appeal and simply said they confirmed a violation. How can I get an explanation and is there any chance to reverse it? At the restaurant The Dasher is on the way to you If the restaurant you ordered from had the message, "This store delivers its own orders" (either on its store page or in check out) then DoorDash is unfortunately not able to track your delivery. Please contact the restaurant directly. Mobile users Desktop users Mobile users: This article is about what to do if you forgot to track miles when delivering for gig companies like Doordash, Grubhub, Uber Eats, Instacart and others. It focuses on the mileage tax deduction in the United States. Other nations have their own regulations and things may be different. Finally, this is not tax advice.Hello, We're writing to inform you that a DoorDash customer reported that they didn’t receive your following delivery: Date: 01/23/2020 Time: 09:56 PM Restaurant: Steak 'n Shake (174) (Columbus) We don’t know everything that happens on every delivery – if you did everything you could to get the customer their food please tell us here ... For full identity verification, you will go through two sequential steps: Upload a valid government ID. Take a selfie to match the picture on the ID. For partial reverification, you will go through one step: Take a selfie to match pictures you have previously submitted to confirm your identity. If you fail any of these steps, you will be given ...DoorDash processes an order error charge when customers are credited or refunded for the following reasons: Missing items - the customer didn't receive the whole or part of the item Incorrect items - the customer received the item but it was not as ordered Wrong order - the customer received the entire wrong orderDec 11, 2020 · original story 12/11/2020 2:05 PM. A DoorDash driver has been sacked after she confronted a CVS manager at work for allegedly claiming she never received her food. The incident, which occurred in ... Oct 4, 2013. 1. DoorDash began with a simple mission: to enable every merchant to deliver. Our story began back in the fall of 2012 at a small macaroon store in downtown Palo Alto. The four of us ...Go to the DoorDash app and tap on the “Orders” tab. Then select the “Help” option, and under the “Delivery Issues” tab, choose “Arrived late” if the order came later than expected. Follow the given prompts to contact DoorDash customer support. 5. Canceled Orders.The process to report a missing item is straightforward. Go to the order in your DoorDash app. Tap the “Help” button in the top right corner. Under “Order Issues,” select “Missing Items.”. If your order wasn’t made correctly, select “Items Made Incorrectly.”. After you’ve selected your issue, follow the prompts on the screen.DoorDash Dasher Support. Become a Dasher. About the Dasher Welcome Kit. The Welcome Kit is mailed to new Dashers who have completed their first delivery and have submitted the mailing address in Dasher app. This kit includes everything you need to get started Dashing! The Welcome Kit includes. How to request a Welcome Kit.DoorDash dates back to 2013, beginning as a small delivery business in Palo Alto, California. In fact, its original name was Palo Alto Delivery, and its four founders created it to assist the lack of delivery drivers for restaurants in the area. Within a half an hour of going live with Palo Alto Delivery, the first order came in (per DoorDash ...Oct 4, 2013. 1. DoorDash began with a simple mission: to enable every merchant to deliver. Our story began back in the fall of 2012 at a small macaroon store in downtown Palo Alto. The four of us ...29 mins •$0 delivery fee. $5 off orders $22+ at Taco Bell. Taco Bell. 28 mins •$0 delivery fee. Subway. 20 mins •$0 delivery fee. Wendy's. 27 mins •$0 delivery fee. Jimmy's Gyros & Grill.You can turn SafeDash Check-in on or off at any point within your account settings. Navigate to your Account tab within the app. Locate the “Safety” section and tap on “SafeDash Check-In”. Toggle “Enable Check-in” on or off. Tap “Done”. Check the DoorDash app or Doordash.com for restaurants near you that have the green checkmark. DashPass Members get $0 delivery fees and reduced services fee on all eligible orders that meet the subtotal minimum as shown in the app. DashPass subscribers save an average of $4-5 per eligible order.I keep getting doordash orders to my house that I did not order. I've received maybe 8-10 food orders to my home that I did not order from doordash drivers. Their delivery address is listed as mine but the name matches nobody at my residence. I've been in my home over 2 years and this just started happening. I've never even signed up for doordash.January 17, 2023. Knowing the right DoorDash tips can make a big difference in your income. DoorDash has blown up in recent years, and it's still profitable in 2022. But if you just follow the official advice, you might end up working for less than minimum wage. Let’s not do that. You can get a great hourly wage by dashing — around $20 per ...NOTE: If you are unable to log into your Merchant Portal, submit a request through the Merchant Communities Help Form and we'll get you access. Drive / White Label Delivery. For Drive Restaurant support visit this page here. 24/7. Phone Number: US: 855-973-1040. US (Espanol): 855-834-8733. Canada: 833-512-0885. Jun 13, 2022 · The process to report a missing item is straightforward. Go to the order in your DoorDash app. Tap the “Help” button in the top right corner. Under “Order Issues,” select “Missing Items.”. If your order wasn’t made correctly, select “Items Made Incorrectly.”. After you’ve selected your issue, follow the prompts on the screen. Happened to me called support and it was escalated. $86 still not paid. MichelleCrain13 • 8 mo. ago. I did 9 deliveries today that totaled $86.10 and it didn't load to my card after my dash ended and it's not showing in my earnings either.DoorDash has a specialized team that works to identify reports from fraudulent customers, so those will not count against Dasher accounts. Please note that our support team will not be able to provide any details regarding the violation. Q: Am I going to be deactivated? Overview. As a Dasher, you’ll receive ratings that help you track the quality of the services you provide on the platform. Some ratings are calculated on a “rolling basis,” so, as you dash, ratings from past deliveries will be replaced by ratings from more recent deliveries, while other ratings are calculated over all your deliveries.Doordash couldn't be blamed for any alleged misconduct, the company argued in the filing earlier this year, because of Young's "status as an independent contractor, and not as an employee."DoorDash makes you pay crazy fees for food. I live in a fairly small town that you can walk/bike to pretty much everything in 30 minutes for a majority of my orders. If you’re paying the fees for DoorDash and you truly are poor, then you shouldn’t be using DoorDash to deliver your food.DoorDash then says my order will need to be canceled and transfers me to the dedicated department for compensation/refunds. Then, DoorDash say they are unable to process a refund because I canceled the order 46 minutes after placing it. I try telling them that I did not cancel the order, and I have screenshots to prove it. Agent disconnects. DD does not withhold any taxes. You are responsible for withholding 15.3% of your earnings to cover Medicare and social security taxes. You are considered both the employer and the employee so you must pay both portions 7.65% x 2 = 15.3%. Even though your earnings were below $600 meaning you won’t receive a 1099 you are still responsible for ...do a chargeback on your credit card. jenniee12_01 • 4 yr. ago. Call your bank and cancel the transaction. •. I had doordash charge me twice, tell me there wasn't a double charge, refuse to look at the email with bank statements in it and was on hold for a half an hour. Says they are escalating the issue.Jan 18, 2023 · A DoorDash driver who put low-tipping customers on blast on TikTok has been fired, the food delivery service told The Post on Wednesday. The ex-Dasher, who posts to TikTok under the username ... Get Support and Troubleshooting. Restaurant can't find the order/Order not placed. If a restaurant cannot find the order or was not placed, try following these steps: Select Help and mark the "Order not Placed." Ask the merchant if the order was received. If so, ask them to please confirm the order on their respective protocol (Ipad, Phone, POS ...But, if filing electronically, the deadline is March 31st. January 31 -- Send 1099 form to recipients. February 28 -- Mail 1099-K forms to the IRS. OR. March 31 -- E-File 1099-K forms with the IRS via FIRE. If your store is on Marketplace Facilitator DoorDash collects and remits sales tax on your stores behalf.Apr 1, 2023 · DoorDash does not track its drivers’ mileage. However, your DoorDash application may give you an estimate of the miles covered. Even still, the IRS does not accept these figures. However, there are other ways you can monitor your mileage and use the records to receive various tax deductions when filing your taxes. 9.4. A DoorDash driver who put low-tipping customers on blast on TikTok has been fired, the food delivery service told The Post on Wednesday. The ex-Dasher, who posts to TikTok under the username ...Apr 13, 2023 · In August of last year, a DoorDash driver confronted a customer whom he said got him fired after falsely claiming she never received her order. A similar incident occurred two months later. Now ... We didn’t need to hand it to someone. I can’t find that anywhere in the guidelines. They ended up disconnecting the call on me. Against my better judgement, I left the order at the door. TLDR: Don’t scan the ID unless the customer hands it to you directly. If you do, you can’t cancel the order. Tap " Help " in the top right-hand corner. Under “ Delivery Issues ,” select “ Order never arrived ”. Follow the prompts on the screen to either select a resolution or chat with an agent who will help provide the best resolution for you.I keep getting doordash orders to my house that I did not order. I've received maybe 8-10 food orders to my home that I did not order from doordash drivers. Their delivery address is listed as mine but the name matches nobody at my residence. I've been in my home over 2 years and this just started happening. I've never even signed up for doordash. You didn't enter into a contract with Door dash, you entered into a contract with McAllister's, who then subcontracted doordash. Their decision to subcontract is their problem to deal with, and the angry customer is also their problem to deal with. The dumbass company is actively causing a situation that they cannot control. Tap " Help " in the top right-hand corner. Under “ Delivery Issues ,” select “ Order never arrived ”. Follow the prompts on the screen to either select a resolution or chat with an agent who will help provide the best resolution for you.For the Consumer app (iOS only): Download the DoorDash consumer app, log in using your Dasher account details, tap on the tab “Account”, and then tap on “Personal Information”. You will be able to update your phone number once you’ve completed the 2 Factor Authentication verification. Please keep in mind the verification process ... If you believe you have been improperly paid or a payment is missing: Login to your Dasher account and double check your bank account information. Be sure the account provided is a checking account, NOT a savings account. Double check the routing and account numbers provided are correct. 3. DoorDash Delivery Scam. Here’s a more sinister and dangerous scam that involves a fake DoorDash delivery at your door. A woman in Ohio reported a suspicious group who came to her house for a DoorDash delivery. One individual claimed to have her order. The homeowner didn’t buy anything from DoorDash though.This article is about what to do if you forgot to track miles when delivering for gig companies like Doordash, Grubhub, Uber Eats, Instacart and others. It focuses on the mileage tax deduction in the United States. Other nations have their own regulations and things may be different. Finally, this is not tax advice.Jun 13, 2022 · The process to report a missing item is straightforward. Go to the order in your DoorDash app. Tap the “Help” button in the top right corner. Under “Order Issues,” select “Missing Items.”. If your order wasn’t made correctly, select “Items Made Incorrectly.”. After you’ve selected your issue, follow the prompts on the screen. 50% off + free delivery on $20 orders with DoorDash promo code. Discount. 50% off. Minimum required. $20. Terms & Conditions. Limited time only. 16 recent uses. Show coupon. On iOS, you can open the DoorDash app, click into Orders → Order History to see the receipt, refunded amount and refund issue date for the order. On Web, you can visit DoorDash.com, click the three lines on the left corner of the homepage and click into Orders. In Orders, you see your Order History and by clicking into the specific Restaurant ... Aug 3, 2022 · A DoorDash spokesperson allegedly clarified that the claims made in the video are false. On the other hand, this information was completely unconfirmed. But Newsweek later wrote that they contacted a DoorDash spokesperson, who literally stated: “The claims made in the video are false. The Dasher was removed for violating our policies – not ... Aug 13, 2023 · A DoorDash driver was fired after a customer claimed they didn't complete a delivery, they then confronted the woman at her job. A DoorDash driver accosted a woman at her place of work after she purportedly claimed she never received her lunch, when he distinctly remembers bringing it to her. Apparently, there's a slew of customers on the app ... NOTE: If you are unable to log into your Merchant Portal, submit a request through the Merchant Communities Help Form and we'll get you access. Drive / White Label Delivery. For Drive Restaurant support visit this page here. 24/7. Phone Number: US: 855-973-1040. US (Espanol): 855-834-8733. Canada: 833-512-0885.Doordash deactivated me for "suspicious activity" during my Thanksgiving dash but didn't specify. I appealed but asked for clarification on what I had done. They denied my appeal and simply said they confirmed a violation. How can I get an explanation and is there any chance to reverse it? Find answers to frequently asked questions about topics like delivery issues, and payment questions. DoorDash drivers also rely on tips, making an average base of $11 per hour—below minimum wage in some markets—according to the rideshare information site Ridester. Meanwhile, the DoorDash ...As a customer, DoorDash is so bad that they quit letting me request refunds. I had like 4 deliveries in a row that were prepared wrong or missing things. I didn't mind -too- much until I got food covered in something I'm allergic to, and DoorDash support decided that was the point to stop accepting my refund requests...You can turn SafeDash Check-in on or off at any point within your account settings. Navigate to your Account tab within the app. Locate the “Safety” section and tap on “SafeDash Check-In”. Toggle “Enable Check-in” on or off. Tap “Done”.Didn’t have the money to get food elsewhere as DoorDash refused to refund. We had just arrived back from holidaying out of state and had no food in the house. Kids were hungry so I thought I’d order pizza for delivery. No local grocery stores were open as it was nearing 10pm.Apr 13, 2023 · In August of last year, a DoorDash driver confronted a customer whom he said got him fired after falsely claiming she never received her order. A similar incident occurred two months later. Now ... For Website users: 1. Click on the menu icon (3 stacked lines) 2. Click on Credits and Gift Card. 3. Confirmation: You will be able to see the total amount of DoorDash credits left. If you are getting an “invalid card” message, please double check your card number and pin to make sure you are entering the correct card info.Hello, We're writing to inform you that a DoorDash customer reported that they didn’t receive your following delivery: Date: 01/23/2020 Time: 09:56 PM Restaurant: Steak 'n Shake (174) (Columbus) We don’t know everything that happens on every delivery – if you did everything you could to get the customer their food please tell us here ... There is no tax withholding on a 1099 form. Form 1099 does not list federal, state, or local income. Typically the only thing on the form is line 1: Nonemployee compensation. That line is a report of your payments as a self-employed individual. Doordash does not send multiple copies of your 1099 like they do a W2.29 mins •$0 delivery fee. $5 off orders $22+ at Taco Bell. Taco Bell. 28 mins •$0 delivery fee. Subway. 20 mins •$0 delivery fee. Wendy's. 27 mins •$0 delivery fee. Jimmy's Gyros & Grill.Missing items - the customer didn't receive the whole or part of the item Incorrect items - the customer received the item but it was not as ordered Wrong order - the customer received the entire wrong orderReportedly, DoorDash completed 816 million orders in 2020 and brought in $2.89 billion in revenue, with another 329 million orders being completed in Q1 of this year. The company was down 2.44% ...Apr 1, 2023 · DoorDash does not track its drivers’ mileage. However, your DoorDash application may give you an estimate of the miles covered. Even still, the IRS does not accept these figures. However, there are other ways you can monitor your mileage and use the records to receive various tax deductions when filing your taxes. 9.4. Apr 1, 2023 · DoorDash does not track its drivers’ mileage. However, your DoorDash application may give you an estimate of the miles covered. Even still, the IRS does not accept these figures. However, there are other ways you can monitor your mileage and use the records to receive various tax deductions when filing your taxes. 9.4. A DoorDash driver has lost her job after a video of her confronting a customer went viral on Reddit. The driver accused the customer of lying about not receiving their delivery. According to the Daily Dot, the incident took place at a CVS Pharmacy in Garner, North Carolina. The driver alleged that a manager of the pharmacy had reported to ...For the Consumer app (iOS only): Download the DoorDash consumer app, log in using your Dasher account details, tap on the tab “Account”, and then tap on “Personal Information”. You will be able to update your phone number once you’ve completed the 2 Factor Authentication verification. Please keep in mind the verification process ...At the restaurant The Dasher is on the way to you If the restaurant you ordered from had the message, "This store delivers its own orders" (either on its store page or in check out) then DoorDash is unfortunately not able to track your delivery. Please contact the restaurant directly. Mobile users Desktop users Mobile users: For almost 3 weeks now, I keep contacting doordash and create tickets. But they always ask me to verify my info, and couple days later I get an email saying the ticket is closed. I creatimg couple tickets, but always the same result.Dashers must be 21 or older to deliver tobacco. II. TOBACCO PRODUCT DROP-OFF. When an order contains a tobacco product, the law requires you to verify the age of the customer before you hand over the tobacco product (s). You can only deliver tobacco products to a customer if the customer is 21 years of age or older.
I keep getting doordash orders to my house that I did not order. I've received maybe 8-10 food orders to my home that I did not order from doordash drivers. Their delivery address is listed as mine but the name matches nobody at my residence. I've been in my home over 2 years and this just started happening. I've never even signed up for doordash.. Andrea timai fisting horse doggie dog
If you believe you have been improperly paid or a payment is missing: Login to your Dasher account and double check your bank account information. Be sure the account provided is a checking account, NOT a savings account. Double check the routing and account numbers provided are correct. Dec 11, 2020 · original story 12/11/2020 2:05 PM. A DoorDash driver has been sacked after she confronted a CVS manager at work for allegedly claiming she never received her food. The incident, which occurred in ... DoorDash won’t issue me a refund for a order never delivered. So last Friday, I ordered Chipotle from DoorDash. The dasher came all the way to my house, took a picture of my house, and then texted me: “Chipotle was out of chicken and they tried to call you but you didn’t pick up. They said they would refund your order. Sep 13, 2022 · It's tax time, and you didn't track your miles as an independent contractor delivering for Doordash, Grubhub, Uber Eats, Instacart, or others. Is it time to panic? Maybe you didn't know or think you needed to. Or perhaps you didn't realize you CAN claim your miles even when taking a standard deduction. All you know is… that's a lot of taxes ... Jul 21, 2019 · Horror stories about DoorDash delivery workers are piling up. Cindy Orozco didn’t expect to be punched in the head by a delivery worker when she arrived at her job at Good Pizza in Los Angeles ... Doordash didn't have large as an option, only the individual size for 1-2 people. Postmates did have the large, but certain ingredients, onion for example, just weren't listed. The website itself obviouslly had the full correct menu and was charging exactly the same price as both sites.DoorDash earns 91% level of Trustworthiness. SAFETY NOTICE: ComplaintsBoard has analyzed DoorDash and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. We found clear and detailed contact information for DoorDash. The company provides a physical address, 2 phone numbers, and 2 emails, as ...January 17, 2023. Knowing the right DoorDash tips can make a big difference in your income. DoorDash has blown up in recent years, and it's still profitable in 2022. But if you just follow the official advice, you might end up working for less than minimum wage. Let’s not do that. You can get a great hourly wage by dashing — around $20 per ...Jan 18, 2023 · A DoorDash driver who put low-tipping customers on blast on TikTok has been fired, the food delivery service told The Post on Wednesday. The ex-Dasher, who posts to TikTok under the username ... 50% off + free delivery on $20 orders with DoorDash promo code. Discount. 50% off. Minimum required. $20. Terms & Conditions. Limited time only. 16 recent uses. Show coupon.Related Topics. DoorDash Food Food and Drink. 6 comments. Best. Dasher (> 1 year) •. The usual time for a refund of any kind is typically 3-4 business days so no weekends, also sometimes depends on your bank how fast you receive ur money. cheezymadman. Does this look like customer support? DoorDash has a specialized team that works to identify reports from fraudulent customers, so those will not count against Dasher accounts. Please note that our support team will not be able to provide any details regarding the violation. Q: Am I going to be deactivated?DoorDash earns 91% level of Trustworthiness. SAFETY NOTICE: ComplaintsBoard has analyzed DoorDash and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. We found clear and detailed contact information for DoorDash. The company provides a physical address, 2 phone numbers, and 2 emails, as ...If you believe you have been improperly paid or a payment is missing: Login to your Dasher account and double check your bank account information. Be sure the account provided is a checking account, NOT a savings account. Double check the routing and account numbers provided are correct.If you believe that the contents of your background check are inaccurate or incomplete, you may contact Checkr, Inc. (the company that provided your background check to DoorDash) directly by phone at 844-824-3257 or by using the Checkr Candidate Portal. Q: My background check is 'suspended'. If your order was delivered, but had a missing or incorrect item, the quickest way to get help is by reporting the issue in your DoorDash account through this link or by following the instructions below: Mobile app users. Select an order from the Orders tab. Tap "Help" in the top right-hand corner.
